We were in Europe mid-January thru mid-March of 2010 doing some work on a different business and some missionary work. While we were there we heard that the weather in the Texas Hill Country had warmed up and there was a fire ant problem. Keeping with our schedule for ‘The Fire Ant Man’ business, we started calling our customers from Europe to check on them and set up their times for fire ant removal. We had to be careful of when to call because of the seven hour time difference. We were just taking care of business, no big deal. That is the way we do business, as we value each and every one of our customers.
Fire ant control service, for us, starts around mid-March and we were to be back close to that time. As we went out and eliminated the fire ants at the accounts that we had called from Europe, we found that our customers were telling people what we had done. They were impressed that ‘The Fire Ant Man’ took such special care of them. They have continued to bring up the subject and that makes us smile.
Fire Ant Solutions chooses franchisees with similar customer care values. We want others to enjoy this business as much as we have.